News & Insights

What Do Recruitment Agencies Actually Do?

By Sam Smith
What Do Recruitment Agencies Actually Do

Put simply, a recruitment agency helps businesses fill roles by sourcing, screening, and placing candidates into positions that match their skills and aspirations. Agencies like SF Recruitment, Macildowie, Michael Page, Hays, Gleeson Recruitment, and Distinct Recruitment support employers across the East Midlands, West Midlands, North West, and London.

With deep databases built over decades and access to specialist sourcing tools, recruitment agencies can identify both active job seekers and those open to the right opportunity—sometimes before they even hit the market.

How Do Recruitment Agencies Work?

Agencies streamline the recruitment process through a series of core services:

  1. Sourcing Candidates
    Using a mix of bespoke technology, industry contacts, and targeted advertising, agencies reach a wider talent pool than most employers can access alone.

  2. Screening and Pre-Interviewing
    Consultants carry out detailed pre-screening to ensure only qualified, engaged candidates are submitted for interview.

  3. Role Matching
    Recruitment isn’t just about ticking boxes. Good agencies consider personality fit, values alignment, and long-term potential.

  4. Negotiation and Offer Management
    From salary negotiation to start dates, agencies help manage expectations on both sides and ensure a smooth process.

  5. Onboarding Support
    Many agencies assist in onboarding to improve retention and reduce early dropouts.

Why Use a Recruitment Agency?

For Employers

  • Access to hidden talent: The best candidates aren’t always actively applying for jobs.

  • Speed: SF Recruitment’s average time to hire is just 23 days—almost half the national average of 46.

  • Market insight: Agencies provide salary benchmarking, competitor analysis, and hiring trends.

  • Quality control: Thorough vetting ensures employers meet only the best-matched candidates.

For Job Seekers

  • Exclusive roles: Many vacancies are filled without ever being advertised.

  • Career guidance: From CV advice to interview prep, consultants provide hands-on support.

  • Industry insight: Agencies often know about opportunities before they go live.

  • Flexibility: Whether you’re after a permanent role, contract project, or interim work, recruitment agencies can help.

Types of Recruitment Agencies

Not all agencies are the same—some specialise by industry, level, or contract type.

  • Specialist agencies: Like SF Recruitment, which focuses on Finance, Professional ServicesEngineering, and Technology across the West-Midlands, East Midlands, London and North West.

  • Executive search firms: SF Executive is our dedicated brand for C-Suite, Board, and senior leadership roles.

  • Temporary staffing agencies: Ideal for short-term cover, project-based roles, or seasonal work.

The Recruitment Process in Detail

A typical recruitment journey through an agency involves:

  1. Consultation – Defining the brief and understanding business or career goals.

  2. Job advertising and sourcing – Tapping into databases, networks, and marketing campaigns.

  3. Screening and shortlisting – Reviewing applications and conducting interviews.

  4. Client interviews – Arranged and prepped by the agency.

  5. Reference checks – Validating qualifications and experience.

  6. Offer and negotiation – Aligning expectations and managing logistics.

  7. Onboarding – Ensuring a smooth transition for both candidate and employer.

Challenges Facing Recruitment Agencies

The industry is evolving quickly. AI, automation, and digital platforms like LinkedIn present both opportunities and competition. Recruitment firms must constantly upskill and innovate to stay relevant.

But the human element remains key. Building trust, understanding people, and forming long-term partnerships can’t be automated.

What’s Next for Recruitment?

The future is blended—technology will enhance, not replace, the human side of recruitment. Expect more data-driven hiring decisions, increased focus on diversity and inclusion, and personalised candidate experiences.

At SF Recruitment, we’re leading this change across engineering, tech, and finance markets. We combine local knowledge with national reach and continue to invest in innovation—so we can put people into jobs they love, faster.

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Sam Smith
Sam Smith
Divisional Director