Customer Service

SF Recruitment are recruiting for a Customer Service Advisor to join our clients dynamic team in Birmingham. This is a fantastic opportunity for an individual who is passionate about delivering exceptional customer service and thrives in a fast-paced environment.

Temporary Contract
£25,000 per annum

Key Responsibilities:
Respond to customer inquiries via phone, email, and live chat in a professional and timely manner.
Provide accurate information about products and services.
Resolve customer issues efficiently and effectively, ensuring a high level of customer satisfaction.
Maintain detailed and accurate records of customer interactions.
Collaborate with team members to improve overall customer experience.

Requirements:
Previous experience in a customer service role is essential.
Excellent communication skills, both verbal and written.
Strong problem-solving abilities and attention to detail.
Ability to work independently and as part of a team.
Proficient in using computer systems and software applications.

What We Offer:
Competitive salary of £25,000 per annum.
Temporary ongoing contract.

If you have the required skill-set and you are interested, please apply below.